Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
The Breathless website breathlessexpeditions.com (“Service”/ “Site”) is operated by Breathless.
Use of Site
By accessing the Site you agree to be bound by these Terms and Conditions as amended by Breathless from time to time.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with our Privacy Policy contained on our website. Unless otherwise defined in this Privacy Policy, the terms used in these Terms and Conditions have the same meanings as in our Privacy Policy, accessible from breathlessexpeditions.com
If any of these Site Terms and Conditions is found to be invalid or unenforceable, that invalidity or enforceability will not affect the remainder of the Terms and Conditions which will continue in full force and effect.
Breathless may at any time discontinue or limit access to the Site or its content. Breathless may terminate or limit your access to the Site if you breach these Terms and Conditions. All disclaimers and limitations of liability by Breathless will survive termination.
Breathless accepts no liability for loss or harm caused by your use or operation of the Site. By using the Site, you agree to indemnify Breathless to the greatest extent permissible by law for any such loss or harm.
Third Party Content and Links
The Site may provide links to third party websites and the products or services of third parties. Breathless declaims all responsibility and liability in any way in respect of any such third party sites or their content. Your access or use of any third party sites is at your own risk.
Copyright and Intellectual Property
Copyright in the Site is owned by Breathless or its licensors.
The Site may contain trademarks or logos of Breathless, other companies or organisations and these are proprietary to the owner(s) of such marks.
These Site Terms and Conditions shall be governed by and construed firstly in accordance with the laws of the State of Queensland (the courts of which shall have exclusive jurisdiction) and then in accordance with the laws of the Commonwealth of Australia. If any of these Site Terms and Conditions should be determined to be void, invalid or otherwise unenforceable, such conditions shall be deemed deleted and the remaining Site Terms and Condition shall remain and continue to be valid, binding and enforceable.
Refund and Cancellation
Welcome to Breathless Expeditions. We are dedicated to providing our clients with exceptional experiences while ensuring clarity and transparency in all our transactions. This Refunds & Cancellations Policy outlines our approach to refunds and cancellations, reflecting our commitment to fairness and customer satisfaction.
Please note: This policy is subject to change from time to time to reflect our evolving practices or regulatory requirements. We encourage our clients to review the policy periodically for any updates. Last Updated: 19 February 2024
By engaging with our services and making a purchase, you acknowledge and agree to the terms laid out in this policy. We strive to balance the interests of both Breathless Expeditions and our valued clients, ensuring that the terms are reasonable, fair, and clearly communicated.
1. Timing of payments
Please be advised that full payment for any of our offerings is required six weeks prior to the commencement of the service or event, except for those customers who have opted for a payment plan arrangement. This policy ensures that we can manage our bookings and associated costs effectively, especially for arrangements that require advance commitments such as accommodation, food and appropriate staff for events and expeditions.
2. Variable Policies
Our refund and cancellation policies vary depending on the type of product that you have purchased:
2.1 Workshops
If Breathless cancels or reschedules an event, you are entitled to a full refund and fewer ticket fees if booked on Eventbrite or other third-party booking providers, which are non-refundable. All cancellations within seven (7) days of the event will receive a one time credit to redeem within three months of the event date. Tickets are transferable upon 72 hours prior to the event date if you email the details of the new ticket holder’s full name and email address, copying the new ticket holder into the email, including the event date and venue (info@breathlessexpeditions.com). The new ticket holder will need to provide us with any registration form, details and waiver prior to being accepted.
2.2 Online Products:
Downloadable Products – These products, which provide immediate access to content without any coaching (live or self-guided), come with a 7-day money-back guarantee. (eg., the 21 day e-module course)
Subscription Products – these can be cancelled anytime up to 48 hours before the next billing date. Once cancelled, you will maintain access to all of the content until the next billing date would have taken place (eg., the inspiration program).
2.3 Instructor Courses, Expeditions & Freediving Retreats (including the Online Instructor Course):
Deposits are refundable up until the expiry of a cooling-off period of 14 days.
a. If you have made the full payment and wish to cancel with at least 60 days notice prior to the course, expedition or retreat start date, you will receive a full refund less your deposit as stated above.
b. If you have made the full payment and wish to cancel with at least 30 to 59 days prior to a retreat start date, you will receive a 50% refund less your deposit
c.Cancellations within 29 days of the start date may receive a 15% refund (less the deposit) if the spot can be filled; otherwise, the payment is non-refundable.
Deposits are defined as either a $1,000 prepayment or the first (and possibly second) instalment of a payment plan that cumulatively equals at least $1,000. This deposit is non-refundable after a 14-day cooling-off period
3. Payment Plans
We believe our transformative experiences should be accessible to everyone. Our payment plans are designed to provide financing options for those unable to pay upfront, though they incur additional costs due to the interest charged to offset our risk. The same cancellation fees as outlined above apply to clients on payment plans. This means:
- A 14-day cooling-off period is included after the initial deposit, during which a full refund can be claimed, and all access removed.
- All subsequent payments are non-refundable. Early termination of the agreement by a participant or client necessitates the payment of all remaining dues. Failure to complete payment may result in removal of course access.
- Each monthly instalment is due every 30 days from the initial deposit date. Clients are obligated to fulfil all payments, even if the agreement is terminated early by the client, subject to the terms herein, including potential late payment fees for delayed payments.
This policy aims to clarify the terms surrounding payments, cancellations, and refunds, ensuring transparency and understanding for all our clients.
